Support

Support can be provided on an ad-hoc or contract basis. Hire a techy for a day to get your new server installed, or speak to us about the contract support options available. On site support At present we cover Southampton, Portsmouth and surrounding areas for on site support. While most problems can be solved using remote support, there are some that simply need someone to be there. Speak to us about options available for onsite support and we can tailor a solution to support your specific needs. Remote Support Remote support is available to clients with an internet connection. Most problems can be diagnosed and solved with a simple phone call and one of our tech support remotely administering your servers. We use secure and reliable connection methods like VPNs and ssh to connect to your network, ensuring that only authorised people have access. We are constantly investigating new technologies to improve our service. Unfortunately we do not provide support to home users.